Please Note our policies and procedures are subject to change. We actively review any new guidelines and adjust our Q&A as necessary. The below information is updated as of September 13, 2021.
As always, the safety of our kids, staff, and extended Trackers community is our top priority. We are closely reviewing guidelines for COVID-19 and updating how we run programming based on guidance from Oregon Health Authority and recommendations from the American Camp Association. Please read below for the latest information.
Covid-19 Program Updates and Evolutions
Q: What are the updated locations/drop off times?
A: This depends on your program. Information regarding your specific program will be listed in the reminder email. If you cannot locate or did not receive a reminder email, please reach out to our Family Success Team at email@example.com or call (888) 998-3903. If Trackers had to make any change to your program, our team will email your family before the start of programming.
Q: How will check in / out change?
A: This depends on your program. Information regarding your specific program will be listed in the reminder email and on the website. Families will drop-off onsite rather than Trackers Earth staff transporting students on buses. Everyone is required to wear a mask during the check in and check out process.
Q: What about health checks?
A: We require parents to take their child's temperature every morning. If your child has any symptoms of being sick, please stay home for the safety of everyone. We also are running an in-depth daily health check for staff and children at drop-off each day and provide temperature checks for anyone checking in who is not able to check prior to the program that day.
Q: How is Trackers Earth handling bathrooms?
A: Each program site has access to private restroom facilities, such as port-a-potties. When not in use by Trackers groups, these facilities are locked and not accessible by the public.
Stable cohorts take turns using restroom facilities to ensure that there will not be a line with two different groups waiting together. Our staff sanitize the restrooms after every use with a CDC-approved disinfectant solution. These cleanings are in addition to the regular maintenance services provided to these facilities.
A: We will provide hand sanitizer and/or handwashing stations, working to make sure each child and staff uses them often throughout the day.
Q: Will students wear masks?
A: Yes, both staff and youth will be required to wear masks. Through additional guidance provided by the CDC, ACA and OHA when anyone is socially-distanced outdoors in the open spaces with their group, masks will not be required. We will continue to monitor regulations and evaluate our policy as the school year progresses.
Q: What to do if you have been exposed to COVID-19?
A: Please inform us as soon as possible so we can work with you on the next steps. You can email us at firstname.lastname@example.org (preferred) or call (888) 998-3903. If you are emailing, please enter a subject line that will provide the Family Success team a clear understanding that the email is urgent and priority.
Q: Trackers COVID vaccination requirements (teen interns/guides/students)?
A: We require staff to become vaccinated, and require participants to be COVID vaccinated as additional age cohorts gain wider access to vaccination. By September 1st, we are asking all campers age 12 and above to have verified their vaccination in their Trackers Earth account profile. As other age cohorts gain approval and access to the vaccine, we will also update the verification criteria. Please contact our family success team if you need to make a medical or religious exemption request.
Q: How do I upload our vaccination card?
- To edit a student, click here and log in. A computer is preferred to a mobile device for this process. Uploaded image files must be 3MB or smaller, and in JPG, GIF, or PNG format.
- Select “Students & Forms” and select your child’s name to open their profile.
- Scroll down to the bottom of the Medical Information portion of this profile.
- In the field titled Vaccination Card select the “Browse” button. This will prompt another window to open where you may select the image file to be uploaded.
- Select the correct image and hit open.
- Scroll down to the bottom of the page and select “Save Student”
Q: How is Trackers Earth handling Transportation?
A: None of our programs in the Bay area will have transportation provided. All programs will be drop off on site.
Q: Will masks be required for indoor programs?
A: Yes, both youth and staff will be required to wear their masks when indoors. During lunchtime the groups will go outside to eat and socially distance. Through additional guidance provided by the CDC, ACA and OHA when anyone is socially-distanced outdoors in the open spaces with their group, masks will not be required. Masks will still be required when anyong is closer than 6 feet apart, in close proximity. We will continue to monitor regulations and evaluate our policy as the school year progresses.